Laura Klein

Laura Klein
Principal, Users Know

Website | @lauraklein

Laura has been working in Silicon Valley for over 15 years in both engineering and user experience roles. She currently consults with lean startups and other small companies to help them connect with their customers and build better products.

Before Users Know, Laura was a Design Director at Sliced Bread Design, where she worked with companies of all sizes, including Plantronics, Intuit, Adobe, and Yummly. She has also worked as both a senior interaction designer and software engineer at several successful startups, including IMVU, Onlink Technologies, and Junglee. She frequently blogs about design, usability, metrics, and product management at Users Know.

She received a bachelor’s degree in Political Science from Stanford University.

Sessions

Laura Klein (Users Know)
Average rating: ***..
(3.09, 11 ratings)
Startups these days are told to “talk to customers” and “get out of the building,” but they often don’t have the necessary experience to get the most out of their research. They need to know who to talk to, what questions to ask, and when to ask them, but that can vary wildly depending on the maturity of the product. Read more.
Conversations Alcove 4
Laura Klein (Users Know)
Average rating: *....
(1.00, 1 rating)
Have you been struggling to incorporate great design and user research into your startup's every day life? Do you know the best way to make sure every product you release is a fantastic user experience? Come share your ideas, suggestions, stories, and questions about how to improve the design and research process for startups. Read more.
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