Kuldeep Kelkar
Head of Global Experience Research, Paypal

Website | Attendee Directory Profile

Kuldeep is a customer experience leader with proven track record of providing actionable insights for over a decade, to drive real product improvements. He is a metrics driven leader who understands the unique value that rich qualitative research can provide. Strong believer in triangulating voice of customer, globally, utilizing multiple data sources & research methods.

Kuldeep Kelkar is currently Head of Global Experience Research at PayPal, in San Jose, CA. In this current role he manages a team of highly talented researchers to support all business units & regions at PayPal. During the last decade Kuldeep has worked as a designer & researcher and holds a Masters degree in Human Computer Interaction from Clemson University.

Sessions

11:10am Wednesday, 03/30/2011
Combining Research Methods to Optimize User Experience Design
Sponsored 2014
Alfonso de la Nuez (UserZoom, Inc.), Ania Rodriguez (Keylime Interactive), Kim Oslob (UserZoom, Inc.), Kuldeep Kelkar (Paypal)
Average rating: **...
(2.00, 7 ratings)
How are leading brands measuring User Experience? Measuring user experience allows companies to manage and design optimal experiences for their customers. What tools are they leveraging to measure and manage their customer's experiences? We will discuss how leading companies, such as PayPal, are leveraging these tools and methodologies to measure and optimize their users' experience. Read more.
Sponsors
  • Bundle
  • Microsoft Corporation
  • Rackspace Hosting
  • .CO
  • Serve (amex)
  • Tagged
  • Berlin Partner
  • IBT
  • OpenSRS
  • PR Newswire
  • RIM
  • SoftLayer
  • StrataScale Inc.
  • TokBox

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