Real World A/B and Multivariate Testing: Lessons Learned

Kevin Tams (Extra Space Storage)
Design & User Experience
Location: 2005
Average rating: **...
(2.40, 5 ratings)

After working with your top developers, designers, marketing and user experts you build and release your new website. Unfortunately, after the release you don’t see the desired results. Now you set up A/B or Multivariate tests to evaluate your website. You run the test and get a winner. Now you release the winning test and again you don’t see what you expected.

Testing is here to stay and will solve many of these problems, but the key to a successful test is more then getting a winner. Learn the best practices for testing, avoid common pitfalls, and let your customers decide, with their clicks, what is best for your website.

At this session you will:

  • Analyze real life examples of testing and how deceptive their results can be.
  • Learn what type of test is right for your situation.
  • Discover the steps to setup and define a test.
  • See what you need to monitor during a test.
  • The steps to evaluate the test and get meaningful results.
Photo of Kevin Tams

Kevin Tams

Extra Space Storage

Kevin Tams is Director of Web Architecture and leads the web development team with Extra Space Storage. He has been involved in the development and management of websites for the past ten years. He has been testing websites for the past four years and has run tests for start-ups, educational, non-profit, and retail companies. Kevin managed the implementation of the Google Website Workout contest for Extra Space Storage. He has experience with the major testing products.

He holds a bachelor’s degree in Business Information Systems from Utah State University, and a Masters of Information Systems Management (Techno MBA) from Brigham Young University.

  • 3Tera, Inc
  • Ascentium
  • Awareness
  • HiveLive, Inc.
  • ImageSpan
  • Jive Software
  • Juniper Networks
  • Kapow Technologies
  • Keynote Systems
  • LithiumTechnologies
  • Nokia
  • nomee
  • Qtask
  • Rackspace Hosting
  • Remy
  • TamTamy
  • Vignette
  • Yola (fka SynthaSite)
  • Znak
Sponsors
  • IBM
  • eBay
  • Microsoft Corporation
  • Salesforce.com
  • Adobe Systems, Inc.
  • EffectiveUI
  • Germany Trade & Invest
  • NeuStar
  • ONEsite

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Natalia Dugandzic
415-947-6709
ndugandzic@techweb.com

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949-223-3628
mbalthazor@techweb.com

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