Operational Efficiency Hacks

Web Operations
Location: 2010 Audience level:
Average rating: ***..
(3.80, 5 ratings)

You don’t have to wait for a recession to tighten up your operations. Squeezing more oomph out of your servers
(or instances!) is always a good thing, and streamlining how you handle site issues is too. We’ll will talk
about what we’ve been doing at Flickr to get more out of less from both our machines and our humans.

Capacity Hacks: diagonal scaling, tuning opportunities, and some other stupid performance tricks.

Ops “runbook” Hacks: Server and process self-healing, application-level measurement, ops communication tools,
and some worst-case scenario tricks to have in your back pocket.

Photo of John Allspaw

John Allspaw

Etsy

John Allspaw is Etsy’s chief technology officer, leading the Product Engineering, Infrastructure, and Operations teams. Previously, he was the SVP of infrastructure and operations at Etsy. For over 17 years, John has worked in system operations in the biotech, government, and online media industries. John began his career running vehicle crash simulations for the US government. In 1997, he made the leap to the Web, building the technical infrastructures at Salon, InfoWorld, Friendster, and Flickr. John is the author of The Art of Capacity Planning and Web Operations: Keeping the Data on Time, both by O’Reilly Media. He holds a BS from the University of Massachusetts, Amherst, and an MSC from Lund University.

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