Laura Klein

Laura Klein
Principal, Users Know

Web site | @lauraklein

Laura has been working in Silicon Valley for over 15 years in both engineering and user experience roles. She currently consults with lean startups and other small companies to help them connect with their customers and build better products.

Before Users Know, Laura was a Design Director at Sliced Bread Design, where she worked with companies of all sizes, including Plantronics, Intuit, Adobe, and Yummly. She has also worked as both a senior interaction designer and software engineer at several successful startups, including IMVU, Onlink Technologies, and Junglee. She frequently blogs about design, usability, metrics, and product management at Users Know.

She received a bachelor’s degree in Political Science from Stanford University.

Sessions

Design & User Experience
Location: Empire East
Tags: analytics
Laura Klein (Users Know)
Average rating: ***..
(3.17, 24 ratings)
So, you want to make your product into something that people will love. How do you figure out what your users are doing and what to build next? Do you A/B test? Conduct user interviews? Run a survey? Brainstorm at a whiteboard? Come learn how to combine all these methods and more into a streamlined process for understanding what your users really want and delivering a product they will adore. Read more.
Lotus knows
Sponsors
  • IBM
  • Microsoft
  • Rackspace Hosting
  • 3DVIA
  • Authorize.Net
  • HP
  • Neustar, Inc.
  • OpenSRS
  • open{subnet}

Rob Koziura
(415) 947-6111
rkoziura@techweb.com

Kaitlin Pike
(415) 947-6306
kpike@techweb.com

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