This intense one-day workshop delivers a hands-on guide to the new UX skills required to tackle the design challenges of fluid interactions, service design, and multi-channel experiences.
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Let's face it. If you're doing anything related to online communities (and most of us are), you're probably starting to feel that flying blind doesn't cut it anymore. You may be hoping online community engagement will improve customer relationships, offer better support, alert you to problems before they become disasters, or simply spread the word and generate interest.
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With 118 billion monthly US searches, search is no longer a channel, it is the medium in which business transacts. You can’t afford to think of search as a box to be checked or a task to be outsourced; you also need to be smart about incorporating search acquisition and SEO into your overall business strategy. This bootcamp session helps you understand how to think like Google.
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