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Lane Becker

Lane Becker
President, Get Satisfaction

Web site | @monstro | Attendee Directory Profile

Lane Becker is President & co-founder of Get Satisfaction, a web startup dedicated to fostering new methods of communication and collaboration between companies and their customers. Previously, Lane was co-founder of Adaptive Path, a user experience strategy, research, and design consultancy. While with Adaptive Path, Lane ran the consulting business and, as the creator of the New Ventures program, developed strategic partnerships with early-stage startup companies to provide them with long-term support for their product development, design, and launch strategies.

Sessions

11:10am Tuesday, 11/17/2009
Let's Get Engaged! The New Customer Relationship Landscape
Social Media
 Location: 1A08
Lane Becker (Get Satisfaction)
A 17 year old who blogs about his Xbox can command more attention than Microsoft's entire PR army. Engaging with these customers is the future of customer communication. Find out where your company sits in the new customer engagement landscape, what tools are emerging to help, and how your company can get true value out of building a truly two-way relationship with your customers. Read more.
1:20pm Thursday, 11/19/2009
How To Be A Failure...All The Way To Bank!
Landscape & Strategy
 Location: 1A21
Ben Huh (I Can Has Cheezburger), Lane Becker (Get Satisfaction), Rashmi Sinha (SlideShare, Inc.), Micah Baldwin (TakeComics), Charlie O'Donnell (Path 101)
Good entrepreneurs know that the road to success is best paved with epic failures. Myself and other Web 2.0 gurus will share the unique failures and risk we've faced so you don't have to. Read more.
Sponsors

Sponsor & Exhibitor Opportunities

Rob Koziura
(415) 947-6111
rkoziura@techweb.com

Download the Web 2.0 Expo New York Sponsor/Exhibitor Prospectus

Media Partner Opportunities

Kaitlin Pike
(415) 947-6306
kpike@techweb.com

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