Valeria Maltoni
Conversation Agent, SunGard Availability Services

Valeria Maltoni is Director, Marketing Communications at SunGard Availability Services, an IT operations company customers rely on for their business continuity and disaster recovery needs. A marketer with 20 years of real-world corporate experience across a broad array of mid-to-large sized companies, 10 of which online, she’s done brand work and people relations from Fortune 500 to small start up companies in technology, health care, chemical manufacturing, risk management consulting, and financial services. She applies this wealth of experience and insight to helping businesses understand how customers and communities have changed marketing, public relations, and communications – and how to build value and get results in this new environment. She specializes in taking companies to what’s next in their business cycle. Her blog, Conversation Agent is recognized among the world’s top online marketing blogs. Valeria was handpicked by Fast Company as Expert blogger to write about creating conversations between marketer and customer after she built one of the first online communities affiliated with the magazine.