MindTouch is the most comprehensive vendor of business wiki solutions, hosting 45,000 wikis for consumers, small businesses, schools, research institutions, and public agencies worldwide. Their award-winning products make collaboration easy in the enterprise and harness the people’s voice by powering online wiki communities. MindTouch Deki software and hosted service scale from a few users in a small business to millions in an online community. Ken Lui will demonstrate through case studies how various users have benefited from wikis, and discuss the dos and don’ts of using wikis.