A big part of The Web Arts is community. But community is a sticky proposition that inherently reduces the control you have over your content, your brand, and other elements that were once the dominion of top-down hierarchies. How can you open up your design process to be more inclusive of community feedback without feeling overwhelmed or indignant about the criticism you get? How can you learn to work with outsiders and folks who might not share the same gestalt as you? And, on the flip side, what can open source projects learn from designers -- what's missing from their process that designers could offer? Whatever your role or process, how do you embrace the chaos without losing your mind?